Value Self Assessment

Use this pattern to assist your customers in estimating the value of their products themselves.

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• Pattern description

  The Value Self Assessment Pattern is part of the reuse and resell stage of the customer experience.

  If the product detail page of a product does not show its current value, the customer can estimate it himself. Based on the statistical value drop the wizard shows him the potential value range. To get a more exact estimate, he goes through some steps. Like the overall appearance… – the condition of essential components… – and the performance.

  He now has a more precise estimate of the current value of his product. If he wants to be sure, he can ask an expert for a video call for an evaluation and quote. He can also proceed to the Resell Offers Pattern in this library to see if he gets offers that match his estimate.

• Problem to be solved

  Until digital product passports are widely established, product data and value estimates have to be done by customers or experts by hand.

• Circular benefits

  Used products with a well estimated value are easier to return into the cycle by reselling.

Use for free – pay with feedback! Do you like this pattern? Do you have a better solution or know a good implementation of this circular usecase? Let us and the community know.