Reduce Returns – Compensation Pattern

Use this pattern to help your customers to reduce returns. The Compensation Pattern can be used in any industry.

Watch the tutorials for all “Reduce Returns Patterns”.

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• Pattern description

  The „Reduce Returns“ patterns are part of the purchase stage of the customer experience.

  The Compensation Pattern is specifically suited for fashion and very strict. If a customer places several sizes of the same garment in his shopping cart, the pattern forces the customer to either perform a size check and then only order one size, or order three sizes and pay part of the costs for returns and products that go to waste.

• Problem to be solved

  Many customers order several sizes of garments for fitting.

• Circular benefits

  Returns produce enormous amounts of emissions and waste because of damaged products.

Use for free – pay with feedback! Do you like this pattern? Do you have a better solution or know a good implementation of this circular usecase? Let us and the community know.