Product Performance Value

Use this pattern to trigger your customers to do maintenance by showing them the decrease in performance of their products.

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• Pattern description

  The Performance Value Pattern is used in several patterns across all stages of the customer experience.

  It is part of the value patterns in this library. The library aims to preserve the planet. But the patterns of the library aim to preserve the value of products, as this is what customers are more likely to act on.

  The Performance Value Pattern works like an indicator of battery life. The condition of the product is translated into its ability to perform the service that the customer bought it for.

  Like with the charging of a battery, the customer understands that he needs to do something to restore this performance. And if he doesn’t, he knows that the product will stop to perform at all.

• Problem to be solved

  To trigger a customer to preserve the value of his product, it needs a sense of urgency.

• Circular benefits

  Regular maintenance preserves the performance and condition of a product and extends its lifetime.

Use for free – pay with feedback! Do you like this pattern? Do you have a better solution or know a good implementation of this circular usecase? Let us and the community know.